Shipping & Returns


Due to heavily discounted prices and hygiene reasons we can unable to accept returns of lingerie purchased from our Clearance store, unless the item is faulty.

If in the event that the item is faulty you can return the item and we will replace it at no charge, stock permitting.
However if the item is no longer available we will happily exchange or refund the item.

Terms & Conditions for Returns

  • Return Requests must be made within 3 days of receiving your order
  • Items must be returned with all packaging and lables attached
  • Items must not have been worn
  • Postage charges are not refundable


IMPORTANT :   Please Email Us (raw@lingerie-online.com.au) or Call Us on 1300 79 75 79 to obtain an return authority number before posting your return. A Returns Form can be downloaded/printed using THIS LINK

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